Position Title: Family Support Program Consultant
FLSA Classification:   Full-time, Exempt
Reports to: Family Support Network Director
Location: Baltimore, Maryland

The Family Support Center Program Consultant is responsible for providing technical assistance, training, and monitoring of MFN’s Family Support Center staff to assure delivery of quality services and best practices with the core services and mental health services for infants, toddlers, and their parents. The Family Support Center Program Consultant reports to the Family Support Network Director. We offer excellent benefits and a 35 hour work week.

Responsibilities include:

Conducts at minimum monthly visits to assigned Family Support Centers to provide oversight, informal monitoring, and assessment to ensure compliance with requirements associated with operating a Family Support Center.

Provides experienced advice and assistance to all program staff to ensure the meeting of performance objectives associated with their duties and responsibilities.

Observes, on a regular basis all center based activities including parent/child interactions, parent/staff, staff/child interactions, and group activities with parents. Documents and discusses findings with Family Support Center Director and supervisory staff as appropriate.

Offers suggestions, ideas, and recommendations on securing and managing resources related to Center operations.

Performs objective assessments on strengths and weaknesses of the delivery of core services to ensure continuous quality. Meets regularly with the Family Support Center Director, Child Development Specialist, and other leadership to resolve issues or problems.

Engages in training specific to core service areas and program operations to enable ability to provide requisite oversight and monitoring thereof.

Engages in electronic monitoring of Center services to ensure compliance with stated objectives and contractual obligations.

Works with FSC Director to ensure that mental health services are rendered to parents and their children and that related consultation is provided to staff.

Works with each Center Director to ensure linkages with local Part C agency, and/or Local Interagency Coordinating Council.

Assists in the selection of the following positions in the Center: Director, Child Development Specialist, In-Home Interventionist, and Service Coordinator.

Provides assistance in staff orientation and training on all MFN requirements in relation to operating a Family Support Center.

Assesses staff training needs along with Center Director, Child Development Specialist, and other leadership staff. Consults with MFN Training Director and Family Support Network Director on implementing training, where necessary.

Makes recommendations on corrective plans of action and review processes.

Writes annual reports summarizing Family Support Center performance for the given fiscal year.

Collaborates with other MFN Program Consultants to share and obtain information, foster common awareness on issues, and impart knowledge of resources.

Works closely with the Family Support Center child development team in the screening, assessment, and evaluation of infants and toddlers for identification of possible developmental delays.

Attends staff meetings, training, and other meetings as required and participates in required activities. This is both at the Family Support Center and MFN levels.

Approves annual budgets submitted by Family Support Centers and monitors monthly expenditures.

Approves and monitors annual program plans for the required provision of core services.

Performs other duties as assigned.

Position Requirements:

Master’s degree in Social Work, Psychology, Human Services, Family Literacy, Early Childhood Education or related field preferred; five years of work related experience providing services to target population; three years of management related experience in human services or mental health.

Knowledge of the philosophy and principles of Family Support; experience in working with adolescent parents, young parents, and culturally diverse communities and families with the ability to be culturally sensitive and appropriate.

Excellent planning, communication, and organizational skills, with ability to multi-task effectively.

Effective experience managing programs that support low-income families in disadvantaged communities.

Must have valid driver’s license and reliable transportation to travel to Family Support Centers.

Please send resume with cover letter to: programconsultant@marylandfamilynetwork.org. No phone calls. EOE. This position will remain open until filled.