Position Title: LOCATE: Child Care Administrative Assistant
FLSA Classification:   Full-time (35 hrs/wk), Non-exempt
Reports to: Director, LOCATE: Child Care
Salary: $20.33/hour
Location: Baltimore, Maryland

Maryland Family Network helps parents find and evaluate child care, provides training for child care professionals and parents, works with employers to develop supportive work/family programs, and collects and disseminates child care information for trend analysis and planning.

The LOCATE: Child Care Administrative Assistant supports the LOCATE teams providing reporting and customer service. This position involves considerable telephone work. We require a HS Diploma or GED and three years of previous work experience in the child care field.

MFN is looking for a candidate who possesses excellent oral and written communication skills, a superior customer service outlook, and a working knowledge of the State’s child care regulations, child development and quality child care. Spanish is a plus.

MFN is an equal opportunity employer. We offer excellent benefits and a 35 hour work week.

Qualifications Include:

  • Minimum of high school diploma or GED and three years' experience in an office
  • Advanced skills in Microsoft Excel including Excel functions including, VLOOKUP’s, COUNT, IF, graphs, conditional formatting and pivot tables
  • Proficient in Microsoft Word including tables, graphics and merges
  • Excellent communication skills, both written and oral
  • Excellent Customer Service Skills
  • Exceptional attention to detail
  • Superior organization skills
  • Familiarity with Microsoft Power Point and Microsoft Outlook
  • Spanish is a plus

Responsibilities include:

  • Run, create and format reports in Excel and Word
  • Support LOCATE teams with customer service and correspondence
  • Track Department Statistics
  • Generate emails and letters
  • Prepare presentations
  • Process confidential information and documents
  • Manage training and education materials
  • Assist with maintenance of equipment
  • General clerical duties
  • Schedule meetings and appointments in Outlook
  • Schedule conference calls and Zoom meetings
  • Attend Events representing LOCATE: Child Care (occasional weekend work)

Please send resume with cover letter to: locatejobs@marylandfamilynetwork.org.  No phone calls.  EOE. This position will remain open until filled.